Adminning Policy

Admin policy, including for things out-of-game, are listed here, and is the standard of how admins should interface with the community.

Admin Rules

• Be kind.
• Members of the Admin Team should also be on the Discord server for communications purposes. While actively adminning, admins should also be available on the Discord server. This does not apply while not adminned in-game.
• Admins should check the forums & tickets periodically.
• Admins will be held to the same standards as any other player regarding behavior ingame and on the Discord server, and any punishments/warnings will not take into account their status as an Admin. Egregious breaches of rules / community standards may result in demotion.
• Admins should not leak or otherwise discuss staff channel discussions (including ingame Admin channel chats) outside of said staff channels without the express consent of all involved.
• Admins are expected to know and follow all game rules and rules imposed on Admins at all times.
• If you're the last admin online and you leave, shoot a quick ping into the staff channel to let everyone know the server's de-adminned.
• If you're playing, avoid looking at the staff chat and do not look at the ahelp channels.
• Don't admin inebriated, it has the opportunity to be unpleasant for everyone involved.
• Avoid publicly engaging with intra-server drama. As a member of staff you're a reflection of the server.

Admin Guidelines

• Try to keep notes and bans as matter-of-fact as possible, conciseness is preferable.
• Avoid discussion of player punishments outside of staff chats and channels unless it is to correct a misconception.
• Avoid discussion of secret notes and watchlists, especially to the player they are imposed on.
• Use notes heavily, both for your benefit and for the next admin to check them.
• If you feel unsure about something, feel free to ping other admins for advice.
• Err towards being lax on things rather than strict, especially where roleplay is concerned. We're the representatives of the server and an unpleasant ahelp can really sour the whole experience for anyone.
• If you have to go AFK for an extended period of time, disconnect to enable the panic bunker.
• Play the game often! Admins need to stay in touch with the community and this is the best way to ensure we stay in touch.
• Don't panic. If you cannot figure out a ruling or are unsure, call for another admin to help.